Squirreling money away in the bank for your baby’s future is not only smart, but also gives you some piece of mind. That is unless you have an account with Halifax, who apparently can’t wrap their heads around the fact that babies can’t conduct business over the phone.
According to the Mirror, Jenny Nicholls, a 31-year-old from England, called the bank to make some changes to her son Harry’s “under-16s” bank account after being notified by Halifax that some details were incorrect.
The bank’s operator insisted on talking with Harry directly since his name was on the account. Unfortunately, at the ripe old age of six-months, Harry hadn’t mastered some of the finer points of banking — like calculating interest or, you know, speaking words.
“I said ‘are you being serious?’ I thought it was a joke at first and then he would notice it was a child’s account, but he was being serious,” Jenny said in an interview.
A spokesperson for Halifax apologized for putting Jenny through the ordeal. The spokesperson added: “Our Kids Regular Saver account cannot be managed over the phone and Mrs Nicholls should have been advised of this as soon as she called us…. We’ll look into this to determine what went wrong.”
I think its pretty clear what went wrong: Halifax thinks they have talking babies as clients. Duh, Halifax. Everyone know talking babies do their investing with E*TRADE.